Ticket reseller sites have agreed to provide buyers with more information on the tickets they are purchasing after government body the Competition and Markets Authority stepped in.
Sites such as Stubhub & Seatwave have been causing controversy for months due to the way they run their sites. And due to a growing list of fans and artists demanding change the CMA have announced that the sites in question have agreed to be more transparent with their buyers.
Criticisms have included: original ticket prices not being listed, restricted views are not mentioned, not clearly stating if multiple bookings are next to each other, and difficulties contacting the sellers when problems arise.
The body have provided a brief overview of changes, and they’ve vowed to push for further changes.
A spokeswoman says: “We want this rapidly-evolving sector to continue to improve across the board so that fans can buy with more confidence. We are writing today to various businesses to set out our expectations.
“We advise buyers to check carefully before they buy, and only use those platforms which give them the information they need. Businesses that do not provide consumers with information they need may find themselves subject to action under consumer protection law.”
Sadly it doesn’t look like they will do anything to halt the ludicrously high prices these sites charge.
people are talking about this